What is the distance from Hm Playa Del Carmen to the beach?
Hm Playa Del Carmen is located 200 meters from the beach.
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Hm Playa Del Carmen, Playa del Carmen
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Key details
About Resort
Avenida Constituyentes 180, Entre Avenida 15 Norte Y Avenida 20 Norte,
Playa del Carmen,
Mexico,
000000,
Quintana Roo
- Near the beach
Perfect
8.7
9.1
4.1
4.2
Loved by guests
"The pool and bar at the pool was excellent and had great food."
"Beautiful garden courtyard with pool and bar."
"The breakfast buffet was excellent with lots of choice."
Hm Playa Del Carmen, a 4-star hotel with an 8.7/10 rating, offers modern accommodations and
Rooms & Amenities
Each room at Hm Playa Del Carmen is equipped with a
Dining & Options
Dining options include a
Leisure & Services
Leisure amenities include two swimming pools set amidst tropical vegetation and a
Local Area & Transportation
The hotel is situated within walking distance of
Must-do experiences
- Savor authentic cochinita pibil at Lonchería El Entrecot.
- Visit the unique Frida Kahlo Museum for a glimpse of her art.
- Shop for handmade crafts at the bustling Playa del Carmen Market.
- Stroll through the serene Parque Los Fundadores at sunset.
- Take a day trip to the breathtaking cenotes near Tulum.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Balcony
2 persons
28 m²
2 Double beds
Shower
Balcony
room details
Junior Suite Terrace City view
2 persons
40 m²
1 King-size bed
Shower
Air conditioning
room details
Double Room Terrace City View
2 persons
28 m²
1 King-size bed
Shower
Air conditioning
room details
Double Room
2 persons
28 m²
2 Double beds
Shower
Air conditioning
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Canoeing
- Horseback riding
- Fishing
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Poolside snack bar
- Snack bar
Children
- Cots
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At HM Playa Del Carmen, dining transcends the ordinary, inviting guests to indulge in a culinary experience that embraces both local and international influences. With a blend of modern settings and vibrant flavors, the dining options cater to every palate, perfect for families and couples alike.
Location
Avenida Constituyentes 180, Entre Avenida 15 Norte Y Avenida 20 Norte,
Playa del Carmen,
Mexico,
000000,
Quintana Roo
Map view
Avenida Constituyentes 180, Entre Avenida 15 Norte Y Avenida 20 Norte,
Playa del Carmen,
Mexico,
000000,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
700 m
Landmark
Los Fundadores Park
1.3
km
Museum
Museo Frida Kahlo Playa Del Carmen
790 m
Landmark
Gaston Charo Art Gallery Playa del Carmen
670 m
Landmark
Sun Jaguar
820 m
Landmark
Galeria Lamanai
820 m
Gallery
Tierra Huichol
850 m
Landmark
Galeria de Arte 5ta Avenida
890 m
Landmark
La 5ta Hacienda
920 m
Landmark
La Sirena's Fine Mexican Handcrafts
1.1
km
Landmark
Corazon de Mexico
1.1
km
Nearby
Mall
Quinta Alegria Shopping Mall
270 m
Museum
3D Museum of Wonders
270 m
Church
Nuestra Senora del Carmen Catholic Church
270 m
Beach
Mamita's Beach Club
270 m
Night club
Coco Bongo
270 m
Beach
Kool Beach Club
270 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
270 m
Gallery
Riviera Art Gallery
270 m
Gallery
La Galeria de Playa Art Gallery
270 m
Beach
Playacar
270 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
270 m
Avenida entre 24 y 34 calles 5a
Caminarte
270 m
Aquarium
Aquarium Beach
270 m
Casino
Grand Riviera Casino
270 m
Store
MEGA Soriana
270 m
Store
DAC Verduras y Frutas
270 m
Shopping Area
Plaza Calle Corazon
270 m
Shopping Area
Plaza Las Americas
270 m
Night club
Salon Salsanera
270 m
Restaurants
La Cafe
150 m
Calle 2 Norte 153 Local 1
Senor Frog's Playa del Carmen
310 m
Calle Quinta Avenida Calle 22 Norte
Legends Sports Bar
190 m
Norte entre 10 y 15 Av 16 Local 8 Plaza Karma
Sapori D'Italia
150 m
Ave 10 norte entre calle 20 norte y Av. Constituyentes Local 5 y 6
Bella Italia Pizzeria
130 m
Avenida 10 y calle 20 Colonia Quintas Del Carmen
Cantina Mamitas
170 m
Calle 28
La Parrilla
170 m
Avenida Constituyentes Loc. 1 Entre 5ta Av. y Zona Federal Maritima 26
Starbucks Playacar
170 m
Paseo Xaman-Ha Lt 19 Plaza Playacar
Explore Playa del Carmen
Explore Playa Del Carmen
Quinta Avenida
9 minutes' walk
Famous pedestrian street known for shopping, dining, and vibrant local culture, perfect for people-watching.
Los Fundadores Park
16 minutes' walk
Relaxing park featuring stunning sculptures and local performances, hosting cultural events and festivals.
Museo Frida Kahlo Playa Del Carmen
10 minutes' walk
Art museum celebrating Frida Kahlo's life and work, showcasing her paintings and personal items in a vibrant setting.
Coco Bongo
4 minutes' walk
Renowned nightlife venue offering spectacular live shows, combining music, dance, and acrobatics for an unforgettable experience.
Mamita's Beach Club
4 minutes' walk
Popular beach destination with sun loungers, water sports, and a bar. Ideal for relaxation or exciting water activities.
3D Museum of Wonders
4 minutes' walk
Interactive museum featuring 3D optical illusions for memorable photo opportunities. Suitable for all ages.
La Cafe
2 minutes' walk
Charming café with a focus on local coffee and pastries. Perfect for breakfast or a light snack.
Senor Frog's Playa del Carmen
4 minutes' walk
Lively restaurant known for casual dining, famous drinks and vibrant atmosphere, appealing to families and party-goers.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
George
United States,
February
2025
8.4/10
I had a great time at HM Playa Del Carmen. The pool area was absolutely beautiful and just as stunning as the pictures, although we could hear some noise from the pool parties at night. The breakfast was delicious with plenty of options, though the wait for made-to-order items could be a bit long. Overall, it was a charming stay with some minor quirks.
Rooms
8.0
I stayed in a double room that was clean and spacious, but we did face some noise from the pool area and the bathroom design had some drainage issues.
Service
9.0
The staff were friendly and helpful, especially the morning crew during breakfast who made sure everything was running smoothly.
Location
9.0
The hotel's location was perfect, just a few blocks from the beach and the lively 5th Avenue, making it easy to explore nearby restaurants and shops.
Dining
8.0
Breakfast had a great variety, including made-to-order eggs and fresh juices. The buffet was well-stocked but could use quicker replenishment during busy times.
Facilities
8.0
The pool area was lovely and the gym was decent for a quick workout. They also offered various services like tours and a convenient parking area.
Lewis
United States,
October
2024
8.2/10
I truly enjoyed my stay at HM Playa Del Carmen. The hotel's peaceful ambiance and proximity to Fifth Avenue made it ideal for my vacation. Although the pool area was a highlight, there were a few minor issues with room service and some staff interactions that could be improved.
Rooms
8.0
The room was clean, comfortable, and featured a good rainfall shower, although I did notice some limitations in amenities compared to the promotional images.
Service
7.0
Most of the staff were friendly and accommodating, although there were a few instances where service could have been more attentive, particularly during busy times.
Location
10.0
The location was fantastic, just a couple blocks from the lively Fifth Avenue and the beach, yet it felt like a tranquil oasis away from the noise.
Dining
8.0
Breakfast was plentiful and varied, with delicious options every morning, though I sometimes had to wait for freshly prepared items like pancakes.
Facilities
8.0
The pool was beautiful and not overcrowded, and I appreciated the peaceful atmosphere, although I did experience issues with Wi-Fi in the pool area.
Alvin
United States,
October
2024
7.8/10
I had a lovely stay at HM Playa Del Carmen, thanks to its fantastic location and excellent breakfast. although the check-in experience was a bit rocky with the room I had booked not being available. The staff were friendly and helpful overall, but I did encounter some issues with service at times.
Rooms
8.0
The room was spacious and clean, though I was initially disappointed that my booked terrace room wasn't available. I was upgraded to a junior suite, which was nice, yet felt it looked better in the photos.
Service
7.0
Staff members were generally helpful and friendly, especially in the dining area. but I did experience some odd moments at the reception that were a bit concerning.
Location
9.0
The hotel is in a fantastic location, just a short walk from 5th Avenue, making it easy to explore shops and restaurants. I appreciated being away from the party noise yet still close enough.
Dining
8.0
The breakfast buffet was fantastic with plenty of choices. I also enjoyed the poolside service, but it could have been faster during peak times.
Facilities
7.0
Facilities like the pool were lovely and relaxing, providing a chilled vibe. however, there were some minor issues with staff not promptly refilling amenities in the room.
John
United States,
October
2024
8.2/10
My stay at HM Playa Del Carmen was a mixed experience. The location was perfect for exploring the vibrant city, situated just a short walk from both the beach and lively 5th Avenue. While the property itself is stunning with beautiful landscaping and a lovely pool area, the service left something to be desired at times. Overall, I enjoyed my stay but encountered a few bumps along the way. 🌺
Rooms
8.0
The rooms are nicely decorated and spacious, featuring large beds for a comfortable stay. However, I did find that my ground floor room lacked privacy.
Service
6.0
While the staff was generally friendly and helpful, there were a few instances where I felt the hospitality could improve, such as issues with dining restrictions and check-out procedures.
Location
10.0
The location is fantastic, just off the buzz of the city. It allowed easy access to local shops, restaurants, and the beautiful beach, making it perfect for exploring.
Dining
9.0
Breakfast offered a good variety of fresh foods, including hot options, juices, and pastries. It was intimate and delicious, helping start each day on the right note.
Facilities
8.0
The hotel features a lovely pool area, and offered additional facilities such as room service and airport shuttle services, which added convenience to my stay.
Mike
United States,
September
2024
6.4/10
I enjoyed my stay at HM Playa Del Carmen, especially because of its beautiful setting and great breakfast spread. However, I found the customer service lacking, particularly in accommodating special requests and addressing issues promptly. The pool was too deep for casual lounging and the lack of elevators made navigating the hotel a bit of a hassle.
Rooms
6.0
Most rooms feature two full-size beds, which felt tight for a couple. I appreciated the modern furnishings, but the sound insulation wasn't great, making noise from the corridor quite bothersome.
Service
5.0
Service at the front desk could be improved, as they didn't seem eager to accommodate requests, like room changes or handling special surprises for guests. Staff interactions varied significantly in friendliness.
Location
8.0
The hotel is perfectly located just a short walk from 5th Avenue, allowing easy access to local restaurants and the beach without being in the middle of the party scene.
Dining
7.0
Breakfast offered a good variety, including made-to-order eggs and fresh fruit. However, after a while, the selections felt repetitive over the length of my stay.
Facilities
6.0
The pool area was nice but too deep for casual swimming, and the deepness made it difficult for families with kids. More shallow areas would enhance the experience.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
German, Spanish
Number of rooms:
128
Former name
WHALA PLAYA DEL CARMEN/Carmen Inn
FAQs
About Hm Playa Del Carmen
What kind of dining options are available at Hm Playa Del Carmen?
The hotel features an à la carte restaurant serving international cuisine and a snack bar.
What amenities are included in the rooms at Hm Playa Del Carmen?
Rooms include a flat-screen TV, private bathroom with shower, air conditioning, and soundproof windows in some units.
Are there any recreational facilities at Hm Playa Del Carmen?
Guests can enjoy an outdoor swimming pool, fitness center, and activities like cycling and water sports.
What is the check-in and check-out policy at Hm Playa Del Carmen?
Check-in is at 15:00 and check-out is by 12:00.
Is there parking available at Hm Playa Del Carmen?
Free private parking is available on-site without a reservation.
Does Hm Playa Del Carmen provide airport shuttle services?
A paid airport shuttle service is available for guests.
What nearby attractions can be found close to Hm Playa Del Carmen?
Attractions like Quinta Avenida for shopping and nightlife, Playa Mamitas beach, and local museums are within walking distance.
What languages do the staff at Hm Playa Del Carmen speak?
The staff speaks multiple languages to cater to international guests.
How far is Hm Playa Del Carmen from the ADO International Bus Station?
Hm Playa Del Carmen is 1 km from the ADO International Bus Station.
Is there Wi-Fi available at Hm Playa Del Carmen?
Free Wi-Fi is available throughout the property.
What types of room accommodations are offered at Hm Playa Del Carmen?
Room types include double rooms, double rooms with balcony, junior suites, and junior suites with terrace.
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