Hm Playa Del Carmen, Playa del Carmen ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Avenida Constituyentes 180, Playa del Carmen, Mexico, 000000

Hm Playa Del Carmen, a 4-star Playa del Carmen hotel with an 8.7 rating on Booking.com, offers a vibrant and comfortable stay. Guests can enjoy a rooftop terrace, two swimming pools, and a fully equipped gym. It's well-positioned for access to local attractions, dining, and shopping.

Rooms & Amenities

Rooms at Hm Playa Del Carmen feature modern design with comfortable amenities including air conditioning, free Wi-Fi, and a rainfall shower in private bathrooms. Guests can choose from double rooms with king or double beds, and spacious junior suites with a seating area.

Dining & Refreshments

The hotel offers a breakfast service from 7 am to 11 am featuring tortillas, pancakes, and smoothies. A pool bar serves a variety of Mexican dishes and drinks throughout the day, enhancing the dining experience for guests.

Leisure & Activities

For leisure, Hm Playa Del Carmen features two swimming pools, a gym, and a rooftop terrace for relaxation. Nearby beaches and adventures such as snorkeling and eco tours are easily accessible from the hotel.

Location & Transportation

The hotel is a mere five-minute walk from Quinta Avenida, the main shopping and dining area in Playa del Carmen. Local attractions, including parks and galleries, are within 1 miles, and transportation options include buses and taxis.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Balcony

Max:

2 persons

305 sq. feet

Bed options:

2 Double beds

Shower

Balcony

room details

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Junior Suite Terrace City view

Max:

4 persons

435 sq. feet

Bed options:

1 King-size bed

City view

Shower

Air conditioning

room details

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Double Room Terrace City View

Max:

2 persons

305 sq. feet

Bed options:

1 King-size bed

City view

Shower

Air conditioning

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Playa del Carmen1000 ft

Airports

Aeropuerto de Playa del Carmen (PCM) 1.1 mi

Cancun (CUN) 34.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Breakfast Delight!

“I absolutely loved the breakfast options at the hotel. Every morning, I was greeted with a wonderful variety, from freshly made eggs to delicious juices. It was a perfect start to my day, and I found myself getting excited to head to the breakfast room each morning!” view full review

Relaxing Pool Oasis

“The central swimming pool was a highlight of my stay! Surrounded by palm trees, it was the perfect peaceful retreat. I enjoyed lounging by the pool, where the atmosphere was always relaxing and serene, never too noisy or crowded.” view full review

Comfortable and Clean

“The room I stayed in was cozy and clean, which made my stay very enjoyable. I appreciated the thoughtful layout with a separate toilet and shower. It was comfortable enough for two people and the daily cleaning service kept everything spotless!” view full review

Well-Designed Bathroom

“I loved the bathroom setup! The open-plan basin design was practical and convenient. It made getting ready in the mornings easy and efficient. The separate toilet and shower provided a nice touch of privacy as well.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Horseback riding
Fishing

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Poolside snack bar
Snack bar

Children

Cots
Children's menu

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace

Room features

Air conditioning
Soundproofed rooms
Sitting area
Terrace
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Avenida Constituyentes 180, Playa del Carmen, Mexico, 000000

Map view

Avenida Constituyentes 180, Playa del Carmen, Mexico, 000000

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

2300 ft

Av. Benito Juárez

Los Fundadores Park

4400 ft

Museum

Museo Frida Kahlo Playa Del Carmen

2600 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

2400 ft

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

2400 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

2800 ft

Gallery

Tierra Huichol

3100 ft

5ta Avenida

Galeria de Arte 5ta Avenida

3100 ft

Avenue With 14 Street 5a Downtown

Corazon de Mexico

3300 ft

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

3300 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

3600 ft

Nearby

Mall

Quinta Alegria Shopping Mall

900 ft

Museum

3D Museum of Wonders

900 ft

Church

Nuestra Senora del Carmen Catholic Church

900 ft

Beach

Mamita's Beach Club

900 ft

Night club

Coco Bongo

900 ft

Beach

Kool Beach Club

900 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

900 ft

Gallery

La Galeria de Playa Art Gallery

900 ft

Gallery

Riviera Art Gallery

900 ft

Beach

Playacar

900 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

900 ft

Avenida entre 24 y 34 calles 5a

Caminarte

900 ft

Aquarium

Aquarium Beach

900 ft

Casino

Grand Riviera Casino

900 ft

Store

MEGA Soriana

900 ft

Store

DAC Verduras y Frutas

900 ft

Shopping Area

Plaza Calle Corazon

900 ft

Shopping Area

Plaza Las Americas

900 ft

Mall

Plaza las Perlas

900 ft

Restaurants

UNO japanese noodles pdc

200 ft

Avenida Constituyentes Esq Av 15 Local #8

the cupcake boutique

900 ft

Avenida 10 Norte

Moshe Cube Kosher Restaurant & Grill

900 ft

Avenida Constituyentes lote 01

Chiltipin

900 ft

Chiltepin Av Constituyentes Lote 6 entre 25 Norte Y 30 Norte

Sabrina

300 ft

Avenida Constituyentes between Av 10 and Av 15

Choux choux cafe

900 ft

Av. 20 Con Calle 24 Avenida 20 Con circuito 24

El Pelotari

600 ft

Av. 30 entre Constituyentes y Calle 20

Bio-Natural

700 ft

Av Entre Constituyentes y 16 10 Behind Quinta Alegria Shopping Mall

Reviews and Ratings <br />

Feedback from previous guests about their experience.

78%

loved the resort and would return for another relaxing stay

7.8/10

Very good

Rooms

7.6

Location

9.2

Service

6.8

Dining

8.0

George

United States, February 2025

8.4/10

I had a great time at HM Playa Del Carmen. The pool area was absolutely beautiful and just as stunning as the pictures, although we could hear some noise from the pool parties at night. The breakfast was delicious with plenty of options, though the wait for made-to-order items could be a bit long. Overall, it was a charming stay with some minor quirks.

Rooms

8.0

I stayed in a double room that was clean and spacious, but we did face some noise from the pool area and the bathroom design had some drainage issues.

Service

9.0

The staff were friendly and helpful, especially the morning crew during breakfast who made sure everything was running smoothly.

Location

9.0

The hotel's location was perfect, just a few blocks from the beach and the lively 5th Avenue, making it easy to explore nearby restaurants and shops.

Dining

8.0

Breakfast had a great variety, including made-to-order eggs and fresh juices. The buffet was well-stocked but could use quicker replenishment during busy times.

Facilities

8.0

The pool area was lovely and the gym was decent for a quick workout. They also offered various services like tours and a convenient parking area.

Lewis

United States, October 2024

8.2/10

I truly enjoyed my stay at HM Playa Del Carmen. The hotel's peaceful ambiance and proximity to Fifth Avenue made it ideal for my vacation. Although the pool area was a highlight, there were a few minor issues with room service and some staff interactions that could be improved.

Rooms

8.0

The room was clean, comfortable, and featured a good rainfall shower, although I did notice some limitations in amenities compared to the promotional images.

Service

7.0

Most of the staff were friendly and accommodating, although there were a few instances where service could have been more attentive, particularly during busy times.

Location

10.0

The location was fantastic, just a couple blocks from the lively Fifth Avenue and the beach, yet it felt like a tranquil oasis away from the noise.

Dining

8.0

Breakfast was plentiful and varied, with delicious options every morning, though I sometimes had to wait for freshly prepared items like pancakes.

Facilities

8.0

The pool was beautiful and not overcrowded, and I appreciated the peaceful atmosphere, although I did experience issues with Wi-Fi in the pool area.

Alvin

United States, October 2024

7.8/10

I had a lovely stay at HM Playa Del Carmen, thanks to its fantastic location and excellent breakfast. although the check-in experience was a bit rocky with the room I had booked not being available. The staff were friendly and helpful overall, but I did encounter some issues with service at times.

Rooms

8.0

The room was spacious and clean, though I was initially disappointed that my booked terrace room wasn't available. I was upgraded to a junior suite, which was nice, yet felt it looked better in the photos.

Service

7.0

Staff members were generally helpful and friendly, especially in the dining area. but I did experience some odd moments at the reception that were a bit concerning.

Location

9.0

The hotel is in a fantastic location, just a short walk from 5th Avenue, making it easy to explore shops and restaurants. I appreciated being away from the party noise yet still close enough.

Dining

8.0

The breakfast buffet was fantastic with plenty of choices. I also enjoyed the poolside service, but it could have been faster during peak times.

Facilities

7.0

Facilities like the pool were lovely and relaxing, providing a chilled vibe. however, there were some minor issues with staff not promptly refilling amenities in the room.

John

United States, October 2024

8.2/10

My stay at HM Playa Del Carmen was a mixed experience. The location was perfect for exploring the vibrant city, situated just a short walk from both the beach and lively 5th Avenue. While the property itself is stunning with beautiful landscaping and a lovely pool area, the service left something to be desired at times. Overall, I enjoyed my stay but encountered a few bumps along the way. 🌺

Rooms

8.0

The rooms are nicely decorated and spacious, featuring large beds for a comfortable stay. However, I did find that my ground floor room lacked privacy.

Service

6.0

While the staff was generally friendly and helpful, there were a few instances where I felt the hospitality could improve, such as issues with dining restrictions and check-out procedures.

Location

10.0

The location is fantastic, just off the buzz of the city. It allowed easy access to local shops, restaurants, and the beautiful beach, making it perfect for exploring.

Dining

9.0

Breakfast offered a good variety of fresh foods, including hot options, juices, and pastries. It was intimate and delicious, helping start each day on the right note.

Facilities

8.0

The hotel features a lovely pool area, and offered additional facilities such as room service and airport shuttle services, which added convenience to my stay.

Mike

United States, September 2024

6.4/10

I enjoyed my stay at HM Playa Del Carmen, especially because of its beautiful setting and great breakfast spread. However, I found the customer service lacking, particularly in accommodating special requests and addressing issues promptly. The pool was too deep for casual lounging and the lack of elevators made navigating the hotel a bit of a hassle.

Rooms

6.0

Most rooms feature two full-size beds, which felt tight for a couple. I appreciated the modern furnishings, but the sound insulation wasn't great, making noise from the corridor quite bothersome.

Service

5.0

Service at the front desk could be improved, as they didn't seem eager to accommodate requests, like room changes or handling special surprises for guests. Staff interactions varied significantly in friendliness.

Location

8.0

The hotel is perfectly located just a short walk from 5th Avenue, allowing easy access to local restaurants and the beach without being in the middle of the party scene.

Dining

7.0

Breakfast offered a good variety, including made-to-order eggs and fresh fruit. However, after a while, the selections felt repetitive over the length of my stay.

Facilities

6.0

The pool area was nice but too deep for casual swimming, and the deepness made it difficult for families with kids. More shallow areas would enhance the experience.